• Zhu Xiaogang, Instructor

  • Published Date: 2017-01-05   Views:     Font Size: [ Large Medium Small]


Expert Introduction:

Multiple years of financial industry sales team training, coaching, and management background (8 years at China Merchants Bank Headquarters, 2 years at a renowned IT e-commerce giant headquarters)

Branch Management Expert at China Training Research Institute, former Training Manager at China Merchants Bank Headquarters, consecutively ranked among the top 10 corporate trainers at headquarters for three years. One of the few professional instructors in China's financial industry bank management with rich experience and unique insights across multiple fields including psychology, banking, and internet e-commerce.

l  招商银行总行任职期间主持建立全国近40家分行销售人员的销售管理训练体系,倡导管理“从心开始”,尤擅从情报心理学、管理心理学角度,从管理中的情景互动中分析深层心理需求,实战Experience尤For丰富!

l  Invited Instructor at Shanghai Jiao Tong University and Shanghai University of Finance and Economics.

Core Courses:

Comprehensive Management Capability Improvement for Bank Presidents During Transformation Period

Bank Management Starting from the Heart During Transformation Period--Managing Affairs and People, Adjusting Mindset and Controlling Emotions

Effective Team Building and Management-: How to Ensure 1+1>2

Accounting Supervisor Communication and Management Capability Improvement

Branch Team Management Capability Improvement, Bank Branch Performance Management, Bank Team Execution Capability Improvement

Management of Bank's 85/90 New Generation, Branch Performance Improvement, From Professional to Management

Course Features:

Direct disciple of a renowned psychoanalytic master, National Level 2 Psychological Counselor, with 5 years of military intelligence staff experience. Combines psychology with management and marketing practical experience, substantial content, all cases from banks. The instructor pays special attention to interaction with participants, making learning enjoyable, humorous and engaging.

Clients Served:

Bank of China:

Bank of China Lianyungang Branch: Branch Performance Management

Bank of China Hefei Branch: From Professional to Management

Bank of China Dandong Branch: Branch Manager Management Skills Improvement

Bank of China Jiangxi Branch: Team Execution and Time Management

Bank of China Qujing: Reserve Cadre Development

Industrial and Commercial Bank of China:

ICBC Guangdong Qingyuan: Post-85/90 Management

ICBC Hangzhou: Customer Psychology

ICBC Guangzhou Branch: The Art of Mind Adjustment--Employee Motivation and Emotional Regulation

ICBC Chengdu Branch: Middle Management and Branch Construction

ICBC Xuancheng Branch: Middle Management Leadership Improvement

Agricultural Bank of China:

Agricultural Bank of China Anhui Tongling Branch: Emotional Stress Management

Agricultural Bank of China Tianjin: Emotional Stress Management

Agricultural Bank of China Zhenjiang: Marketing Skills Improvement

深圳农行:《营销从“心”开始——客户心智模式分析与利用》

Agricultural Bank of China Ningbo: Wealth Manager Marketing Skills Improvement

Agricultural Bank of China Loudi and Xiangtan Branches: Post-80/90 Employee Management and Motivation

Agricultural Bank of China Lanzhou Branch: Branch Director Management Skills Improvement

Agricultural Bank of China Hefei Branch: Building High-Performance Branch Teams

China Construction Bank:

China Construction Bank Shanghai Qingpu Sub-branch: Account Manager Self-Management

China Construction Bank Jiangsu: Customer Psychological Analysis and Marketing Skills (3 sessions)

China Construction Bank Hubei: Emotional Stress Management

China Construction Bank Zhoushan: Sales Starting from the Heart

China Construction Bank Liuzhou: Manager Communication and Leadership Improvement

China Construction Bank Suzhou: Bank Marketing Team Building and Management Sandbox Simulation (2 sessions)

China Construction Bank Chongqing: Team Management Capability Improvement

China Construction Bank Shenzhen: Negotiation and Customer Micro-expression Recognition

China Construction Bank Yunnan: Branch Manager Capability Improvement

China Construction Bank Hunan: Branch Director Training Class

China Construction Bank Chongqing Branch: Operations Team Management Strategy and Effective Communication 

China Construction Bank Yunnan Branch: Branch Deputy Reserve Talent Training (multiple sessions)

Bank of Communications:

Bank of Communications Chengdu: Accounting Supervisor Communication and Management Capability Improvement

Bank of Communications Shanghai Hongkou Sub-branch: Emotional Stress Management

China Everbright Bank:

China Everbright Bank Headquarters: Accounting Supervisor Communication and Management Capability Improvement

China Everbright Bank Shanghai: Accounting Supervisor Communication and Management Capability Improvement, From Professional to Management

China Minsheng Bank:

China Minsheng Bank Nanjing Branch: Account Manager Communication, Account Manager Marketing Skills

China Minsheng Bank Ningbo: Accounting Supervisor Communication and Management Capability Improvement

China Merchants Bank:

China Merchants Bank Nanjing: How to Develop Members—China Merchants Bank Member Expansion Sharing

Postal Savings Bank of China:

Postal Savings Bank of China Xining: Credit Card Marketing

Postal Savings Bank of China Jiangsu: Branch Management Improvement

Postal Savings Bank of China Suzhou: Emotional Stress and Management

Postal Savings Bank of China Shanghai: Branch Employee Motivation and Coaching (3 sessions)

Postal Savings Bank of China Guiyang: Credit Card Marketing

Postal Savings Bank of China Hunan: Management Starting from the Heart (2 sessions)

Postal Savings Bank of China Ankang: Post-80/90 Employee Management

Postal Savings Bank of China Shaoxing: Bank Account Manager Emotion and Stress Management

Postal Savings Bank of China Chongqing: Team Management Capability Improvement (2 sessions)

Postal Savings Bank of China Maoming: Marketing Team Management

China CITIC Bank:

China CITIC Bank Ningbo: Bank Management Personnel Communication and Leadership Improvement

China CITIC Bank Jinan: Accounting Supervisor Communication and Management Capability Improvement

China CITIC Bank Xiamen: Post-85/90 Employee Management

China CITIC Bank Taiyuan Branch: Team Management

China CITIC Bank Shenzhen Branch: Credit Cards

Others:

Hengfeng Bank Headquarters: High-Performance Branch Marketing Team Building

Bank of Hangzhou: Business Supervisor Communication and Leadership Improvement

Bank of Ningbo: Branch Business Management (2 sessions)

Bank of Hankou: Positive Mindset and Emotional Stress

Bank of Hebei: Winning Through Execution, Efficient Execution

Baoshang Bank: Credit Card Marketing (3 sessions)

Industrial Bank: Time and Planning Management (2 sessions)

Chouzhou Bank: Manager Communication and Leadership Improvement

Gansu Longxi Rural Cooperative Bank: Branch Management and Efficient Team Building

Shanghai Pudong Development Bank Hangzhou Branch: Management Starting from the Heart

Gansu Longxi Rural Cooperative Bank: Branch Management and Efficient Team Building

Guiyang Rural Commercial Bank: Positive Mindset and Emotional Stress Adjustment

Yellow River Rural Commercial Bank: Employee Supervision and Motivation

Yingtan Rural Commercial Bank: Skills of Bank Middle Managers and Efficient Team Building

哈密市商业银行:《“心”管理--Team管理技能工作坊》《银行网点负责人营销技能Improve及压力舒缓》

Zhejiang Lanxi Rural Cooperative Bank: Team Spirit and Execution

Donghai County Rural Credit Cooperative Union: Emotional Stress Management

Zhejiang Provincial Postal Bureau: Management Starting from the Heart

Jinzhong City Commercial Bank: Team Management

Shenzhen Rural Commercial Bank: Professional Competence of Bank Frontline Managers, Typical Characteristics and Communication Skills of New Generation Employees

Shaoguan Renhua Rural Credit Cooperative Union: Management Starting from the Heart

China Minsheng Bank Suzhou Branch: High-Performance Team Building and Management: How to Ensure 1+1 Greater Than 2 

Baoshang Bank: Middle Management Capability Improvement

Bank of Nanjing Nanjing Headquarters: Post-80/90 Management, Management Starting from the Heart, New Generation Employee Management

Bohai Bank Nanjing Branch: Marketing Psychology

Bank of Jiangsu Huaian Branch: Building Efficient Execution (multiple sessions)

China Everbright Bank Ningbo Ningbo Branch: Credit Card Marketing Practice

Bank of Hankou Wuhan Headquarters: Branch Team Management Capability Improvement

Bank of Dongguan: Branch Manager Communication and Management Capability Improvement

Ping An Bank Shanghai: Building High-Performance Teams

Bank of Hubei Wuhan Headquarters: High-Performance Team Building and Management

 

       Shenzhen Rural Commercial Bank, Zhejiang Dongyang Rural Credit Cooperative Union, ICBC Zhejiang Branch, China Construction Bank Guangzhou Branch, Suzhou Branch, Shanghai Branch; Postal Savings Bank of China (Hunan, Guangxi, Sichuan), Agricultural Bank of China Shanghai Branch, Anhui Branch, Tianjin Branch; China Guangfa Bank Shanghai Bank (multiple sessions), China Everbright Bank (Taiyuan), China Minsheng Bank (Nanjing), Linyi City Commercial Bank, Lanzhou Rural Cooperative Bank; China Merchants Bank Headquarters Business Department, various branches (nearly 30 branches), China Merchants Bank Shanghai Branch frontline retail account managers (three sessions), China Merchants Bank Headquarters Credit Card Center National Newly Appointed Branch Card Department General Manager Training Program.